→
Back
Visitor access management and all useful building information in one
The tenants of the office building were increasingly concerned about the overly long invitations management and access process for visiting guests. Following their suggestions, the landlord opted for a building system that enhances the independence of both invitees and visitors, additionally offering holistic access to contacts and details of how to navigate the building in a mobile app.
Situation
- Until now, in order to avise a guest, staff had to fill in forms and report them to the building manager or contact the reception directly.
- Even with a traditional avocation, guests were unable to enter the building's underground garage without a building card, despite the availability of free spaces inside.
- Time lost at reception was further compounded by the lack of widely available information about the location of the meeting rooms. As a result, guests often wandered around the floors and were late for meetings or asked the host to go down to the lobby.
- The building's owner saw Blue Bolt not only as an opportunity to streamline day-to-day processes, but also as a way to realise a competitive advantage over similar office buildings in the area struggling with similar issues.
Challenge
- The process of gaining access should be instantaneous and combine the ability to move around the communal spaces and use selected resources provided by the inviter, such as parking spaces and meeting rooms.
- While streamlining management, the owner simultaneously required full access control to be maintained - the history of invitations and bookings for guests should be available in the app, as should exportable and accessible at any date range for reports on access point and resource usage.
- Providing a comprehensive knowledge base of the building required a completely separate section within the app and combining the information in a visually appealing, interactive view.
Solution
- The installation of Blue Bolt at key access points in communal spaces allowed contactless travel from the building entrance or garage entrance all the way to the office or conference room on the upper floors, including lift paging and dispatching along the way. In addition, linking access to reservations,
- The implementation has benefited all parties: the building administrator, who, while maintaining visibility of employee and visitor activity, can remove access at any time; the tenants, who appreciate the possibility to allocate visitor access to the aisles leading to the office; and the visitors, who do not have to worry about long queues to check in, searching for parking spaces or wandering around the floors in search of the right room.
- Comprehensive reports on opening locks and booking resources are available to the building owner and can be generated directly from the desktop version of the application. The search for the required information is facilitated by the customisable filters for dates, locks and email addresses.
- The My Building tab is the answer to the need for centralised information about the entire building. By accessing it, visitors to the building for the first time were able to view the most important building information, provided in a customer-specific aesthetic and saving the time of more than a hundred visitors per day.
More convenience through in-house technology
See how we do it