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Room booking in a co-living residential building
The owner of a coliving development located in Warsaw decided to use the app to upgrade a full cross-section of common areas in a high-end development featuring, among other things, a fitness area, an art room and a sauna.
Situation
- Until now, the booking and access process had to be carried out through the reception desk, which indexed the bookings in a local, closed system and opened the doors at the request of the booker, as well as charged fees for use.
- In the absence of a reception staff member, e.g. at night, residents had to seek out a security guard to open the locked rooms.
- Building guests needed the physical presence of the host to enter the common rooms.
- Through the lack of a common and easily accessible calendar, the rooms that were supposed to create a close community became the object of misunderstandings.
Challenge
- Limiting the role of reception to monitoring room usage without sacrificing access control
- Linking the booking system to a charging platform showing current prices and charges.
- Eliminating tenant confusion resulting from incorrectly entered named bookings.
Solution
- In the space of just a day's installation of Blue Bolt devices, the entire booking process has been shortened to creating accounts and making rooms available on the app to residents, who can start booking straight away.
- The additional installation of QR code readers allows guests to gain access from invitees or the administrator, and they can store code entry cards without downloading the app by saving them to their Google and Apple wallets.
- The app has been integrated with the billing platform, allowing room details, prices and payments to be displayed in one place.
- The clear view of the booking calendar prevents crowding and has a positive impact on the rhythm of the entire building.
- Rooms are now also available outside reception opening hours.
- In order to better control residents' bookings, the administrator can now set up confirmation requirements, ensuring that the calendar is in line with reality. He or she can also book or cancel on behalf of users and view their booking history.
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